[PVCBlue]

does anyone here know if the owners of the website http://www.toys-hobby.co.uk/ are members here? I am trying to get ahold of them, I emailed them without response after I bought something and paid for it from their website and don't know what's going on with my order.

Any help appreciated

[Lia]

You could perhaps contact them via Ebay...contact member: toys-n-hobby

Lia

[Smurfysmurf]

I think just about every British member has done business with her and only had good experiences with her (actually quite a few of us US members have as well, myself included).

Not sure if she is a member on here, if she is, she isn't active and sending her a pm wouldn't help at all.

Maybe one of our British members can help, if you continue having problems contacting her

[steveparkes]

I don't think Sharon is a member on here, I've ordered from her quite a bit, she has always been very good. I know there has been postal strikes over here, so maybe your parcel got held up for a few days. I really wouldn't worry, Sharon is one of the good sellers

[SmurfingH]

I've never had a problem with her either. She seems to go out of her way to be fair, actually.

[PVCBlue]

Thanks for the comments guys, I have tried the website email address, a email address given to me by a member here, and still nothing....

[Pickle Smurf]

I should have a phone number for Lorraine, I'll have look and see if I can get hold of her for you. They are nice people, Gary, don't worry, I've met them several times.

[Pickle Smurf]

I have cleared down the email with the phone number in, but will drop them an email for you. I would imagine they are perhaps away and someone is covering for them perhaps, it is the school holidays here and most people are away.

[PVCBlue]

Thank You Karen, that is soooo sweet of you to do that!! XOXO Gary

I have cleared down the email with the phone number in, but will drop them an email for you. I would imagine they are perhaps away and someone is covering for them perhaps, it is the school holidays here and most people are away.

I should have a phone number for Lorraine, I'll have look and see if I can get hold of her for you. They are nice people, Gary, don't worry, I've met them several times.

[paolo]

I made some purchases in the past and she is a really good seller.
Maybe you can try and contact her via her ebay shop.

[PVCBlue]

Well I have headr from her today (thank you Karen!) I will see what happened to my order. Thanks all! Gary

[Pickle Smurf]

Hi Gary, yes Lorraine emailed me also. She wanted me to thank everyone for such nice feedback.

It was always a nightmare for me when I was running the website if I went on holiday because working from home you had to be really careful not to advertise the fact you were away. Obviously you are scared someone is going to steal your stock if you say "Hey I can't answer your emails for 2 weeks because I am away", so it's great that you have been so patient Gary. It's sooo stressful trying to take a holiday when you are self-employed!!! We've just been away and it was so nice not to worry about what was happening with the shop while I was on hols.

[KiwiSchlumpf]

FYI I received my 2009 smurfs from toys-n-hobby this weekend.
Fast turnaround and no probs, so fingers crossed for your order Gary.

My smurfs did they that maybe they were filming off at some exotic location? Its that jetset hollywood lifestyle, the smurfs are getting in to.