I'm sorry to hear the hackers had touched this haven of Smurf.
In my former jobs I used to catch hackers attempting to gain entry to our medical databases ... about one every 18 months or so. The police over here are powerless to do anything about them, so all we did was media containment so that the company didn't loose the faith of their customers. One time I did catch a teenager who used our 0800 number to attempt entry.. I found him lon his third attempt but apparently he had attempted 1700 places in a week. We theatened his Grandmother with cancellation of her phone and 0800 number fraud (the kid was calling from her place). This had a maximum of $300 fine and caused the do-gooders to blame us for beating up on a defencless granny's only phone line. She should have been looking after her kid is all I say. They got off without a punishment because the kid didn't successfully gain access to the system.
Another time before I was employed there, the son of the competitors CEO did actually log on to the system and take a look around. This CEO was later employed at medlab and when she tried to get her son a job there I vitoed it.
Another time when I was running an ISP, I saw a runaway program being run by a client. He was stupid enough to leave the source code in his homedrive and so I quickly saw it was a pass word cracking program. I killed it and suspended his fathers account (he was using that) and phoned them up. Being paying customers my boss didn't kick them out and I was forced to reinstate them - luckily I didn't have to appologise to the customer.
Over here we have minimal protection for the victoms of these attacks although if they did gain entry, it would be *my* job for not preventing them.
I hope the perpitrator is caught or atleast something bad happens to them.